Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot Logo Excellent - 4.9 out of 5 3715 Verified Reviews

Jude TrustPilot 5 Star

We had a great experience with Rivervale - we were looking for a VW ID3 but weren't able to find any in the market that met our needs. Matt was...

Leased a VOLKSWAGEN ID.3 HATCHBACK 150kW Match Pro...

Neil Gibson TrustPilot 5 Star

Did me the best deal for the car I wanted Rapid response to all my questions Kept me up to date Delivered quickly

Leased a NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH Acenta...

David Grant TrustPilot 5 Star

My only criticism would be I had to call near the delivery time for updates. The initial stages were 1st class

Leased a RENAULT SYMBIOZ ESTATE 1.6 E-Tech FHEV 145...

SW TrustPilot 5 Star

Professional and helpful.

Leased a POLESTAR 4 ESTATE 200kW 100kWh LR Single...

Domino - Service Provi... TrustPilot 5 Star

Fantastic service, great communication throughout and the car arrived precisely on time.

Leased a VOLKSWAGEN TIGUAN ESTATE 1.5 TSI eHybrid...

Domino - Service Provi... TrustPilot 5 Star

Fantastic service, great communication throughout and the car arrived precisely on time.

Leased a SKODA KODIAQ ESTATE 1.5 TSI iV 204 SE L 5dr...

Hannah F TrustPilot 5 Star

Really helpful and great service

Leased a FORD FOCUS HATCHBACK 1.0 EcoBoost Hybrid...

Raza TrustPilot 5 Star

Jim in sales and Emma is Customer services where both extremely helpful and always explaining the steps and checking in, good communication and...

Leased a RENAULT SYMBIOZ ESTATE 1.6 E-Tech FHEV 145...

Kevin Robins TrustPilot 5 Star

The communication and patients from the team to find the perfect leasing deal was second to none. Dan was incredible and so knowledgeable. Nothing...

Leased a BMW iX ESTATE 240kW xDrive40 Sport 76.6kWh...

Clara TrustPilot 5 Star

Matt was really helpful from the beginning after I’d had a bad experience trying to lease from another company. The customer service was brilliant...

Leased a TOYOTA YARIS CROSS ESTATE 1.5 Hybrid Icon...

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