Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

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Trustpilot Logo Excellent - 4.9 out of 5 3651 Verified Reviews

Onyedika TrustPilot 5 Star

Great service from Jack and the team.

Leased a VOLKSWAGEN ID.4 ESTATE 210kW Match Pro 77kWh...

Mark Caslin TrustPilot 5 Star

Excellent service from start to finish car delivered today love it already such a nice drive

Leased a CUPRA BORN ELECTRIC HATCHBACK 169kW e-Boost...

Mr Loren Mcmahon TrustPilot 5 Star

Very easy process and great communication throughout highly recommend

Leased a PEUGEOT e-EXPERT STANDARD 1000 100kW 75kWh...

Barry Loynes TrustPilot 5 Star

My first experience of car leasing has been made a pleasure because of the staff at Rivervale. Matt first contacted me to find out exactly what...

Leased a VOLKSWAGEN ID.4 ESTATE 210kW Match Pro 77kWh...

J.Harrison TrustPilot 5 Star

Fantastic customer service, I was kept informed throughout the process and although the delivery of my car was delayed a couple of weeks, Matt...

Leased a VAUXHALL MOKKA ELECTRIC HATCHBACK 100kW Ultimate...

Shiju Joseph TrustPilot 5 Star

Fast and easy

Leased a LEXUS NX ESTATE 450h+ 2.5 Premium 5dr E-...

Christine Hampshire TrustPilot 5 Star

Cannot praise this company enough. Jake has been amazing from start to finish. From equiry to delivery of vehicle was 14 days, completely stress...

Leased a HYUNDAI TUCSON ESTATE 1.6T Hybrid Advance...

Jon Dougherty TrustPilot 5 Star

Very impressed by Rivervale . Jake and the admin team ,especially Pauline , made acquiring my new car really straightforward.Thank you

Leased a AUDI A3 SPORTBACK 30 TFSI Sport 5dr

Harry Davies TrustPilot 5 Star

Great service from everyone at Rivervale - market-beating terms for a new Hyundai Tucson, quick delivery times and walking me through the application...

Leased a HYUNDAI TUCSON ESTATE 1.6T Hybrid Advance...

Alvin TrustPilot 5 Star

I was very happy with the service received after enquiring about an Audi - friendly, professional and efficient work from Jake and the support...

Leased a AUDI A4 AVANT 40 TFSI 204 Black Edition 5dr...

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