Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

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Trustpilot Logo Excellent - 5.0 out of 5 3671 Verified Reviews

Paul C TrustPilot 5 Star

Great communication from start to finish.

Leased a BMW I7 SALOON 335kW eDrive50 M Sport 105.7kWh...

Janner TrustPilot 5 Star

I couldn’t be more impressed with rivervale’s exceptional service. From start to the end, the team demonstrated true professionalism, ensuring...

Leased a TOYOTA PRIUS HATCHBACK 2.0 PHEV Design 5dr...

Rebecca Baldwin TrustPilot 5 Star

A very professional and helpful company. From start to when I received the car I was always informed of the process to make it a smooth one...

Leased a BYD ATTO 3 HATCHBACK 150kW Design 60kWh 5dr...

Rebecca TrustPilot 5 Star

Jim at Rivervale was 5 star! I really appreciate his help in arranging for my vehicle.

Leased a BMW iX1 ELECTRIC ESTATE 150kW eDrive20 M...

K Wolfson TrustPilot 5 Star

excellent service , responsive , professional and caring. rivervale dealt with every aspect of the termination of my old lease , new vehicle...

Leased a AUDI Q6 E-TRON ESTATE SPECIAL EDITIONS 285kW...

Gavin TrustPilot 5 Star

Having been let down by another lease company. I contacted Rivervale Leasing, Matt and the team has provided an excellent service. Brilliant...

Leased a TOYOTA COROLLA TOURING SPORT 1.8 Hybrid Icon...

Phil Wyatt TrustPilot 5 Star

Jim was really helpful, would lease again with this company.

Leased a TOYOTA PRIUS HATCHBACK 2.0 PHEV Design 5dr...

JOHN BECK TrustPilot 5 Star

Excellent selection of vehicles available with or without maintenance package at competitive rates. We were kept up to date with our order and...

Leased a AUDI A4 5 Door Avant 35 TFSI 150 Black Edition...

JOHN BECK TrustPilot 5 Star

Excellent selection of vehicles available with or without maintenance package at competitive rates. We were kept up to date with our order and...

Leased a NISSAN QASHQAI HATCHBACK 1.5 E-Power N-Connecta...

William Nicklin TrustPilot 5 Star

Matt was really helpful right from the start Even when I had an issue with insurance he was always trying to help

Leased a LEXUS NX ESTATE 350h 2.5 Premium 5dr E-CVT...

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